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Tech Talk: Is your clinic a toxic work environment?

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There are also those who are determined to bring others down with them, contributing to a toxic workplace. Additionally, they always point out what is going wrong and openly sharing their unhappiness with everything in general in the clinic. Are negative team members really “team members?” Is the management at your hospital being held hostage by people with bad attitudes? Do some employees get away with bad behavior? Let’s discuss why this happens and what you can do to address it.

Are Veterinary Diets Really Too Expensive? Effective Cost Conversations

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This session by Jackie Parr, BScH, DVM, MSc, DACVIM (Nutrition), includes how to customize the client conversations about veterinary diets to the individual pet, which is critical, by focusing on the value to the pet. Veterinary teams can be trained to utilize existing resources to ease those cost conversations and to apply these learnings to common scenarios in small animal veterinary practice, including elimination diet trials and effective weight loss plans.

The importance of veterinary social work

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Veterinary social work addresses human needs where veterinary medicine and social work meet. For decades, social workers have worked with needs in pet loss, animal-assisted therapy, companion animals and well-being, the importance of pets to the elderly, the link between interpersonal violence and animal abuse, social work implications of animal hoarding, and in veterinary hospital settings.

Creative ways to schedule your teams

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One more consideration could be a game changer when looking at the team, efficiencies, and effectiveness when it comes to staffing: creative scheduling. Effective scheduling and staffing don’t have to be rigid. Rigidity in staffing is a cultural norm within veterinary medicine that we have all come to adopt as gospel. As managers and owners, we can step “outside of the box” we have built for ourselves and approach hiring, job descriptions, and scheduling creatively to meet the needs of both the practice and team members.  

Managing Canine Atopic Dermatitis With More Joy and Less Frustration

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Valerie Fadok, DVM, PhD, Dipl ACVD, focuses on the keys to success in managing atopic dermatitis. They are developing a proactive treatment plan and providing tools to empower clients. Atopic dermatitis is a forever disease; while we can’t cure it, we can manage it well. We need to set realistic expectations with our clients, and partner with them to improve quality of life for themselves and their pets.

A Day in the Life of a Dermatologist

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Participants can expect to increase their understanding and level of comfort in the diagnosis, treatment and education of clients on common and less common dermatology disorders of the dog and cat. The goal is to provide participants with a stronger base of knowledge and improve clinical outcomes for their patients.

A Day in the Life of a Dermatologist

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Participants can expect to increase their understanding and level of comfort in the diagnosis, treatment and education of clients on common and less common dermatology disorders of the dog and cat. The goal is to provide participants with a stronger base of knowledge and improve clinical outcomes for their patients.

Explaining the role of Approved Veterinary Assistants

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According to PennWest California, the role of a CVT is to assist the veterinarian in a wide array of tasks- equating the role to a registered nurse in the human medical field.4 These tasks include medical/imaging procedures, anesthetic monitoring, and overall patient care. The role of an AVA is to assist the technician with these tasks—setting up supplies, running laboratory tests, assisting in physical exams, maintaining surgical and medical equipment. This could easily be equated to the role of a certified nurse assistant (CNA) in the human medical field.

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