The personal and financial benefits of telehealth
A veterinarian shares her personal take on why helping pet owners online—through telehealth consultations—has been a rewarding and lucrative side hustle.
Client Communication
How to handle late and no-show clients
Tired of empty exam rooms from inconsiderate clients? The right confirmations sent at the right times help reduce no-shows and late arrivals.
Lightening up the conversation on obesity
The perceived resistance of clients in discussing obesity is mostly rooted in how veterinary professionals decide to approach the conversation. Fortunately, research tells us how we can increase the odds of pet owner compliance.
Spectrum of care: The business case for improving access to veterinary medicine
When spectrum of care is practiced, veterinarians offer a range of diagnostic and treatment options that vary in their expense, invasiveness, and intensity. Ultimately, this style of practice offers a way to serve more patients and clients by offering some level of care instead of an all-or-nothing approach.
Improving heartworm preventative compliance
Clients must understand the need and urgency for heartworm preventatives. Here are eight steps your team can take to sell more doses and get clients to give them.
Improving heartworm preventative compliance
Clients must understand the need and urgency for heartworm preventatives. Here are eight steps your team can take to sell more doses and get clients to give them.
Improving heartworm preventative compliance
Clients must understand the need and urgency for heartworm preventatives. Here are eight steps your team can take to sell more doses and get clients to give them.
Leveraging health certificates in order to help drive practice revenue
hen practice owners think of attracting new patients, they often look to paid marketing advertisements; however, an often-overlooked strategy is practice differentiation through expanded service offerings.
Adding fun to vet visits with trivial tidbits
Here are five fun facts you may not know that you can share with clients, team members, or in your marketing efforts.
Handling common client complaints creatively
“Perhaps you have acquired your own methods for handling all of the above, but the guiding principles should remain the same: Ignore obnoxious client behavior.”