Author name: Castillo, Therese

What vet medicine can take out of a military playbook

Over the past decade or so I’ve witnessed the rising popularity of a practice style I’ve snarkily termed “frogmarched” vet care; To force (someone) to walk forward by holding and pinning their arms from behind.

In its most effective manifestation, clients are shuttled through a scripted process involving rapid-fire assessments and minimal human interaction. The goal is to increase productivity and maximize profitability by minimizing time-consuming client-staff interactions. In this way, patients are attended more …

The next generation of practice ownership

Practice ownership options vary by degree of partner involvement, risk tolerance, veterinarian income upside, work-life balance potential, capital requirement, and, ultimately, span across a unique set of potential independent ownership and partnership paths.

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