Using a team approach to help overcome preventive care barriers
Preventive care benefits not only the patients, but also pet owners, veterinary team members, and the practice.
Practice Management
The power of emotional intelligence
Every veterinary team member is a brand in and among themselves, interacting with clients and colleagues in person and digitally. In that context, possessing some measure of emotional intelligence holds remarkable significance.
5 software integrations that aid productivity
Integrations is one area where technology can help us shave a few minutes off of repetitive tasks, often leading to time savings as well as better results for the practice.
5 software integrations that aid productivity
Integrations is one area where technology can help us shave a few minutes off of repetitive tasks, often leading to time savings as well as better results for the practice.
Navigating caregiver burdens
Addressing and reducing the numerous burdens associated with long-term care plan can help improve the quality of life of the owner, the pet, and the veterinarian involved.
California law allows veterinary telehealth
The Assembly Bill 1399, signed into law by Gov. Gavin Newsom in October 2023 to allow licensed veterinarians to practice via telehealth, has taken effect on Jan. 1st 2024
How referrals impact client perceptions
Collaborative care in veterinary medicine involves multiple teams working together to provide the highest quality, most expedient and compassionate care for pets facing more complex diseases.
Tips on how to get your schedule back
Client service representatives (CSRs) and veterinarians need to create guardrails that let them organize patient care for efficiency. Here are top strategies that may have you sighing with relief, too.
Tech disrespect and the rise of unions
This month’s column discusses the systematic ways in which our über-hierarchical profession too often relegates veterinary nurses-slash-technicians to roles several rungs below their veterinary-degreed colleagues.
Embracing change is your superpower
“To be a good businessperson, a good practitioner, or a good staff member, the ability to change and keep current is imperative. We must embrace new ideas, even when it is uncomfortable to do so.”