patty khuly

Khuly sold to a corporation!

I’m still getting used to this strange bedfellow of ours. What’s more, I’m not quite sure what to make of the fact I can’t manage to despise it yet. Never in a million years would I have predicted the relative equanimity I’ve experienced throughout this process. After all, as anyone who has caught any part of my decades-long writing career can attest, I’ve carefully nurtured a poisonous aversion to corporate takeovers in veterinary medicine.

Selling services without being a used car salesperson

Used car salespeople get a bad rap. We all know they are just trying to make a living, but that does not keep almost every young veterinarian from invoking this simile when faced with the prospect of proposing expensive pet care. They find it hard to shake the feeling price may determine whether a patient lives or dies—we all do.

Selling services without being a used car salesperson

Used car salespeople get a bad rap. We all know they are just trying to make a living, but that does not keep almost every young veterinarian from invoking this simile when faced with the prospect of proposing expensive pet care. They find it hard to shake the feeling price may determine whether a patient lives or dies—we all do.

What vet medicine can take out of a military playbook

Over the past decade or so I’ve witnessed the rising popularity of a practice style I’ve snarkily termed “frogmarched” vet care; To force (someone) to walk forward by holding and pinning their arms from behind.

In its most effective manifestation, clients are shuttled through a scripted process involving rapid-fire assessments and minimal human interaction. The goal is to increase productivity and maximize profitability by minimizing time-consuming client-staff interactions. In this way, patients are attended more …

Assorted findings from this year’s veterinary conference season

To glean a proper appreciation of an industry’s dynamics via veterinary conferences I like to take a three-pronged approach: 1) Concentrate on the periphery of the exhibition hall. 2) Interview random veterinarians and do not skip the small talk with veterinary technicians and vet students. 3) Attend panel discussions on cultural issues or practice management.

Scroll to Top