From vision board to visionary practice
Mike Cao, DVM, shares how the Irvine Valley Veterinary Hospital (IVVH) remains unique in the growing arena of corporate-owned practices.
Client Communication
Bettering the emergency vet through disruption
Communication increases trust and promotes satisfaction among everyone in the practice. Emergency clinics need to listen and enact changes that shift the industry for the better.
5 Questions With… Rena Carlson, DVM, president of AVMA
The American Veterinary Medical Association (AVMA) president shares more about her leadership style, the changing landscape of the veterinary industry, and the association’s current key areas of focus.
6 policies for healthy client relationships
Policies let clients know how to interact with your team. Take helpful steps for healthy, long-term client relationships.
Campaign tackles essential role of vet techs, nurses
The North American Veterinary Community (NAVC) and VCA Animal Hospitals (VCA) launch “Trust Your Vet Tech” in support of National Veterinary Technician Appreciation Week
A vet tech’s advice on compassionate care
Celebrating Veterinary Technician Week is a great opportunity to recognize the invaluable contributions of vet techs and explore ways to empower them as leaders in your practice.
Nixing ‘compounded’ medication problems
With the growth of 503B-manufactured veterinary drugs, there has been an increase in the number of compounded medications available in a range of “standard” dosage offerings appropriate for animal use.
Tips for sourcing full-text online articles
Practicing evidence-based veterinary medicine (EBVM) requires finding published evidence. Fortunately, there are some solid techniques that can help you find many full-text articles online even when you are not affiliated with an institution.
Humanizing your practice digitally
As more pet owners turn to the internet to find and research veterinary clinics, your practice’s online presence is crucial in creating a positive and lasting impression.
Connecting with clients as a pet parent
Why not better your client communication by sharing personal experiences as a pet parent?